Refund Policy

Effective Date: January 1, 2024

Thank you for choosing Eighty6. We value your business and strive to provide the best possible services. We understand that situations may arise where a refund may be necessary. This policy outlines the conditions under which refunds will be issued.

1. Eligibility for Refunds

Refunds are issued under the following circumstances:

• Service Non-Delivery: If the service purchased has not been delivered within the agreed-upon timeframe.
• Service Not as Described: If the service delivered does not match the agreed-upon scope or quality as detailed in the service agreement or contract.
• Client Cancellation: If the client decides to cancel the service before any work has begun.

2. Refund Request Process

To request a refund, please follow these steps:

• Submit a Request: Email us at info@eighty6.agency with your order details and the reason for the refund request.
• Review Process: Our team will review your request within 10 business days and contact you for any additional information if necessary.
• Decision Notification: You will be notified of the decision via email. If approved, the refund will be processed within 14 business days.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Custom strategy planning sessions that have already been conducted.
• Completed marketing campaigns and services that have been fully rendered.
• Third-party fees incurred on behalf of the client (e.g., ad spend, software subscriptions).

4. Partial Refunds

In some cases, partial refunds may be issued at the discretion of Eighty6. These cases include:

• Services that have been partially completed.
• Early termination of a service agreement by the client after work has commenced.

5. Chargebacks and Disputes

We strive to resolve all issues amicably and efficiently. If you are considering a chargeback, please contact us first to allow us the opportunity to address your concerns. Unresolved chargebacks or disputes may result in the termination of ongoing services and may affect future business relationships.

6. Contact Information

For any questions or to request a refund, please contact us at:

• Email: info@eighty6.agency
• Phone: (201) 589-2201
• Mailing Address: 40 Park Avenue, Rutherford, NJ 07070

7. Changes to This Policy

Eighty6 reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Clients are encouraged to review this policy periodically.

By engaging our services, you acknowledge that you have read and agree to this Refund Policy.